The Business

    The Business

In every business there are good aspects and bad aspects, good people and bad people, fun people and awful, negative, horrible, bastard like people. It doesn’t matter what business you are in there are always people that fit each category. There are also categories like fake, bitches, whores, people with sticks up their asses and well I think you get my drift, but the beautiful think about the business I work in is that I get to work with all of the above. On any given day I will answer the phone at least 100 times and any given day I will have to deal with all of the above characters. It never varies from day to day. People will call me irate over one thing or another and expect me to fix it. I can answer a lot of questions and fix a lot of problems but gosh give me a break I am not wonder woman and as much as I would like to walk over to Sam and put the phone up to his ear and force him to talk I can not do that. So I must smile and this is my line,

Me:     “Thank you for calling Sam’s

         this is Miss M, how may I

         help you?”

Person: “Yes is Sam there, I really

         need to talk to him this is

         an emergency.”

Me:    “I am sorry Sam is in a

         meeting right now, can I

         take a message?”

Person: “That is what you said last

  time. It is really

  important that I talk to

  you. I will just call

  back.”

  Me:      “ Ok well thank you for

            calling and have a great

            day.”

I would really like to just tell the person that when they call back I will still be here answering the phone and I will still give them the same response nothing is going to change between now and then just me I know, I do this all day long. About the third time they call their voices are heavy with frustration and there are several long pauses as they hope that their last threat of calling Sam’s boss or worse sinks in. I sit on the other line staring at my computer screen not listening to a single word they say because I know these are all empty threats and it doesn’t matter if they call Sam’s boss. He will tell them the same thing and he could care less what their little problems with Sam are. And quite frankly with the people who are calling Sam, I wouldn’t want to return their phone calls either. They are completely ignorant, stupid, naive, little creatures who do not know what leave a detailed message with your name, phone number and the reason for your call means. I get people who call back to back thinking that if I didn’t give them over to Sam the first time some how or other I will have changed my mind or the story will have changed and the second call they put in to our office, within 10 seconds of the first call will get them through. And then there are the people who think that if they call on a different number and cut me off before I have even said my greeting piece making it seem like a huge rush will some how get through to him. Gosh can you believe it? the stupidity of some people floors me. I sit at my desk some days and am so blown out of the water by them I just want to cry or scream or wish I had poison darts I could send through the phone lines.

But, I can not go on forever about the bad people because then there are some that fit into the fun, wonderful, good group as well. Like the ones who will talk to me and realize that what I am saying is going to be the same info that Sam will give them. And they are fine with that. Those people I love and I wish I could steal some of their positive energy and stuff it into the poison darts and send them through the phone lines to the people who are terrible.

 

But my days are not completely filled up with good and bad people and their problems. Every day I faithfully check both of my sister’s blog checking in with the hope that they will have posted something new and every once in a while they have and then I am so excited and my days are turned upside down with joy and everything just seems to run smoothly for some reason. And low and behold today was one of those days. My older sister, Nephthys, posted a new blog about a day at the beach with our mother for her 60^th birthday. It was so fantastic and I wanted to cry as I read it. I just couldn’t grasp how much love and tenderness and joy she put into her writing about our day. Thank you Nephthys for turning my day upside down in a really fantastic way. Now I have to go check my other sisters blog out, Amarantha is sure to have some interesting antidote about her son and the man she calls “Husband”  I love my family. ( Most of the time).  

 

Comments

[Natalie]

WHAT?! Amarantha?! Grody!